Product Notification 12/03/2013
USN would like to notify customers of a incorrectly labelled product. USN Whey Protein Strawberry Batch B121710/01 contains the same quality product but in Banana flavour.
This has been a labelling error and we apologise for any inconvenience this has caused. Rest assured USN's quality remains to the same highest standard only the flavouring of this batch is different.
USN offer a 100% satisfaction guarantee so if you have purchased this batch and would like a replacement or compensation please return the product to:
USN UK,
Avon House,
Buntsford Drive,
Bromsgrove,
B60 4JE
Include your delivery address and we will send out a replacement or compensation as soon as possible. We would like to thank our customers for their understanding and patience whilst we resolve this matter.
Product Recall 03/05/2012
USN is currently conducting a precautionary nation wide product recall on two of its products, Xedra Cut XT capsules and Anabolic Nitro sachets. The product recall is being conducted because USN has concerns regarding potential contamination of a number of batches of these products that may affect professional athletes.
USN has contacted all retailers stocking and offering the potentially affected batch of products, and requested their immediate return to USN in exchange for substitute products which meet USN’s strict product and quality control regulations.
Consumers who may be in possession of the potentially affected batch of products are asked to return the products they have purchased to the point of purchase retailer where they will be immediately supplied with substitute product.
Use by professional athletes should be avoided. Since the 1st of March, USN has taken the additional precautionary measure of ensuring all products are clearly marked on the front of each pack to high light this fact.
The affected batches of product are as follows:
Xedra Cut XT Capsules
| Batch | Best Before |
| C1103/01 | 11/03/2013 |
| C1803/01 | 18/03/2013 |
| C2204/01 | 22/04/2013 |
| C0705/01 | 07/05/2013 |
| C0306/02 | 03/06/2013 |
| C2305/01 | 23/05/2013 |
| C1806/01 | 18/06/2013 |
| C1208/02 | 12/08/2013 |
| C0409/02 | 04/09/2013 |
| C1310/02 | 13/10/2013 |
| C2210/02 | 22/10/2013 |
Anabolic Nitro Sachet
| Batch | Best Before |
| LM0904/04 | 09/04/2012 |
| LM0808/01 | 08/08/2012 |
| LM2008/01 | 20/08/2012 |
For questions on the above release please contact USN UK at:
info@usn.co.uk or call 0845 1800 556